Return and Refund Policy
Thanks for shopping at www.cqd.net with Dieter’s Close Quarters Defense, Inc.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will then notify you on the status of your refund after inspecting it.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your return shipping costs, unless the item is defective, in which case, we will pay return and replacement shipping costs.
If you have any questions on how to return your item to us, contact us at 877-822-7161 or by email at firstname.lastname@example.org.